Safety Notices

Safety Notices

Voluntary recall of the BABY-SAFE 5Z / BABY-SAFE 5Z2

Voluntary recall due to risk of detached handle

Britax Römer has decided to conduct a voluntary recall of all BABY-SAFE 5Z and certain BABY-SAFE 5Z2 produced before October 21st, 2023 (other models are not affected by this recall). There is a potential safety issue with a gap that can form between the handle and seat-shell of these infant carriers, usually only on one side. The gap does not impact the performance of the car seat in the vehicle or in a crash, however there is a potential safety risk when carrying the infant carrier outside of a vehicle. In rare cases the handle can detach unexpectedly causing sudden movements of the shell and/or surprise of the person carrying the infant carrier. This may lead to the BABY-SAFE 5Z or BABY-SAFE 5Z2 falling down or colliding with other items and in unfortunate circumstances to an injury of the infant like scratches or bruises.

What should you do

If you have a BABY-SAFE 5Z or BABY-SAFE 5Z2, please check on our website www.baby-safe-check.com if your product is potentially affected by this issue (certain BABY-SAFE 5Z2 are not affected). If your product is part of it, please stop using the infant carrier effective immediately. If you need to use your infant carrier, please only use it only in the car and do not carry the infant carrier using the handle.
All affected BABY-SAFE 5Z and BABY-SAFE 5Z2 will be replaced free-of-charge for you by a new safe version of the product, the BABY-SAFE PRO or an equivalent product. Please go to www.baby-safe-check.com to ask for a replacement of your product.

For questions or concerns, please contact us at hello@britax.com or call at +441264604848. We apologize for any inconveniences that this may cause. We take the safety of our products extremely seriously and if we see any potential issues, it is our responsibility to act swiftly.